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Rental Procedure
Rental Procedure & Policy PDF
- Place your order. There is a minimum order for rented linens of
$50.00. We will have the goods shipped to arrive on or before the
date you request them. We can even ship to you overnight if required.
You pay for the rental and shipping.
- Rental period is 7 days - beginning with the day you receive your
rented linens. You must return your rented linens on or before the
seventh day of this rental period using the return label(s) provided.
Bright Settings™ Table Linen Rental will pay for the return shipping in
the continental U.S. We ask that you return the linens in the boxes they
were originally shipped in or a similar size. You must return the linens
using the UPS return label provided.
- Please notice the clear plastic envelope on the outside of the box when
it arrives. This will contain your return instructions, a packing slip, and
the authorized return label. (There will be a return label provided for each
box shipped).
- IMPORTANT: The return labels are valuable so don't lose them. Missing
labels must be reported to us on the day the boxes are delivered. Otherwise,
there will be a $10.00 charge to send each new label. Do not return any linens
to Bright via COD. Any COD charges will be billed back to your account. You
will be responsible for getting the rented items to UPS at the end of the
seven-day rental period. If not, you will be charged an additional week's
rental fee at the beginning of each consecutive late week. In addition, if
any returned linens are damaged or missing, you will be charged for their replacement
cost.
- When you are finished with the rented items, fold the unlaundered cloths carefully
to fit into the boxes. Write your name and address on the return label, and put it on
the box.
- Bright will acknowledge receipt of a returned rental ONLY if returned with the label
you were sent. Please do not mix cloths from different shipments from us or from other
rental companies.
- Take the box (or boxes) to a UPS drop-off location. If you prefer, you can call UPS
(1-800-PICKUPS) 1-800-742-5877 and request that they pick the package up. They will
charge you a nominal fee for the pick-up service.
That's all you need to do! UPS will take the boxes and Bright
Settings Linen Rental will absorb the return shipping costs.
Rental Policy
Rental Procedure & Policy PDF
- Rental orders will be processed as received. All verbal orders are
considered firm.
- Changes to orders must be made 2 days prior to the ship date and must
have prior approval from Bright Settings™ Table Linen Rental.
- All additions made to a rental order more than 1 hour after
processing the original order will be shipped separately.
- No changes or cancellations are acceptable for orders that are
shipping for next-day delivery.
- Any claims for wrong color, size, quantity, or damage must be made to us
within 24 hours of receiving your rentals.
- Bright Settings™ Table Linen Rental will only pay return shipping in the
continental U.S. for orders that meet our required minimum of $50.00.
- Bright Settings™ Table Linen Rental will not be responsible for late
deliveries due to the carrier.
- Prices and terms are subject to change without notice.
- Bright Settings™ Table Linen Rental is not responsible for color
variations due to dye lot differences.
- No refund on rental linens once order has been processed.
- Our chair covers are designed to fit MOST standard Banquet Stacking and Folding Chairs
(see Chair Cover Dimensions). However, we cannot guarantee they will fit ALL chairs. We
require you receive a sample cover prior to your event to try on the chairs you intend to
use them on. If, in fact, time restrictions do not allow for you to receive a sample, you
will be responsible for the full rental cost of the chair covers in the event they do not
fit.
- IMPORTANT: Rental period is 7 days - beginning with
the day you receive your rented linens. You must return your rented linens on or
before the seventh day of this rental period using the return label(s)
provided. In the event that the linens are not returned and received
back by the required date, you will automatically be charged an
additional week's rental fee at the beginning of each consecutive late week. In addition,
if any returned linens are damaged or missing, you will be charged for their replacement
cost.
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